Terms of Use

1. Acceptance of Terms

By accessing or using the website operated by Microsoft Skills Academy Canada B.V. ("the Academy," "we," "us," or "our"), located at the domain on which these Terms are published, you agree to be bound by these Terms of Use, our Privacy Policy, and all applicable laws and regulations of the Netherlands.

If you do not agree with any part of these Terms, you must discontinue use of the website immediately. Your continued use of this website constitutes your acceptance of these Terms as they may be amended from time to time.

You must be at least 16 years of age to use this website. If you are under 16, you may only use this website with the involvement and consent of a parent or legal guardian. By using this website, you represent and warrant that you meet the applicable age requirement.

2. Description of Services

Microsoft Skills Academy Canada B.V. provides online educational programs focused on Microsoft Office applications, Microsoft Excel training, workplace productivity development, and business software competency building. Our services include, but are not limited to:

• Structured online courses covering Microsoft Excel at beginner, intermediate, and advanced levels
• Microsoft Office education programs including Word, PowerPoint, Outlook, and Teams
• Corporate training solutions for organizations and teams throughout Canada
• Self-paced and instructor-led learning modules
• Downloadable learning resources including templates, exercises, worksheets, and reference guides
• Workplace productivity and digital collaboration education

All services are provided exclusively for educational and professional development purposes. The Academy is registered in the Netherlands at Van Helsdingenlaan 3, 2252 BW Voorschoten, and serves participants throughout Canada via online delivery.

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with reasonable notice where practicable. We do not guarantee uninterrupted or error-free availability of the website or any educational content.

3. User Obligations

When using this website and our educational services, you agree to the following obligations:

• Lawful use only: You will use this website solely for lawful purposes and in compliance with all applicable local, national, and international laws and regulations.
• Accurate information: Any information you provide through contact forms, registration processes, or other interactions must be truthful, accurate, and complete.
• No unauthorized access: You will not attempt to gain unauthorized access to any part of the website, other user accounts, server systems, or networks connected to this website.
• No scraping or data extraction: You will not use automated tools, bots, spiders, scrapers, or similar technology to extract, copy, or harvest data from this website without our prior written consent.
• No impersonation: You will not impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• No interference: You will not interfere with or disrupt the proper functioning of the website, servers, or networks, including through the introduction of viruses, malware, or other harmful code.
• No illegal activity: You will not use this website to engage in, promote, or facilitate any illegal activities, fraud, or distribution of harmful or offensive content.
• Respectful conduct: You will not post, transmit, or distribute any content that is threatening, abusive, defamatory, obscene, discriminatory, or otherwise objectionable.

Violation of any of these obligations may result in immediate suspension or termination of your access to the website and our services, without prior notice.

4. Intellectual Property

All content published on this website, including but not limited to text, graphics, images, logos, icons, course materials, templates, worksheets, exercises, video content, audio content, software, and the overall design and arrangement of the website, is the property of Microsoft Skills Academy Canada B.V. or its content suppliers and is protected by Dutch and international intellectual property laws, including copyright, trademark, and trade secret laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the website and its content solely for personal, non-commercial educational purposes. This license does not include the right to:

• Reproduce, distribute, or publicly display any content from this website without our prior written authorization
• Modify, adapt, translate, reverse-engineer, or create derivative works based on the website or its content
• Resell, sublicense, or commercially exploit any content, course materials, or learning resources
• Frame, mirror, or use any part of the website on another website or platform
• Remove, alter, or obscure any copyright, trademark, or proprietary notices

Downloadable learning materials provided as part of our educational programs are licensed for personal educational use only. Redistribution, resale, or commercial use of such materials is strictly prohibited. Any unauthorized use of our intellectual property may result in legal action.

5. Disclaimers

The website and all content, services, and educational materials are provided on an "as is" and "as available" basis. Microsoft Skills Academy Canada B.V. makes no representations or warranties of any kind, whether express, implied, statutory, or otherwise, regarding the website or its content, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Accuracy, completeness, reliability, or timeliness of any content, course material, or information
• Uninterrupted, secure, or error-free operation of the website
• Results or outcomes from using our educational programs or materials
• The absence of viruses, malware, or other harmful components on the website

All courses, workshops, educational resources, and learning materials are provided exclusively for educational and professional development purposes. Participation in any of our programs does not guarantee employment, promotions, certifications, salary increases, business performance improvements, professional advancement, or financial outcomes of any kind.

While we strive to keep the content on our website accurate and up to date, we do not warrant that any information on this website is free from errors or omissions. You acknowledge that your reliance on any content or materials obtained from this website is at your own risk.

6. Limitation of Liability

To the maximum extent permitted by applicable Dutch law, Microsoft Skills Academy Canada B.V., its directors, officers, employees, agents, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the website or any of its content, services, or educational programs, regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.

Without limiting the foregoing, our total aggregate liability for any and all claims arising from or related to these Terms or the use of this website shall not exceed the total amount you have paid to us, if any, during the six (6) months immediately preceding the event giving rise to the claim.

This limitation of liability applies to damages of any kind, including but not limited to:

• Loss of data, revenue, profits, or business opportunities
• Personal injury or property damage
• Unauthorized access to or alteration of your data or transmissions
• Errors, inaccuracies, or omissions in any content
• Any interruption or cessation of service

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such cases, our liability shall be limited to the greatest extent permitted by applicable law.

7. Indemnification

You agree to defend, indemnify, and hold harmless Microsoft Skills Academy Canada B.V., its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to:

• Your use of or access to this website
• Your violation of any provision of these Terms of Use
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights
• Any content you submit, post, or transmit through the website
• Your negligent or wrongful conduct

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses.

8. Third-Party Links

This website may contain links to third-party websites, resources, or services that are not owned or controlled by Microsoft Skills Academy Canada B.V. These links are provided for your convenience and informational purposes only.

We do not endorse, control, or assume any responsibility for the content, privacy policies, terms of use, or practices of any third-party websites. You acknowledge and agree that we are not liable for any damage or loss caused by or in connection with your use of or reliance on any third-party content, goods, or services available through such websites.

We strongly recommend that you review the terms of use and privacy policies of any third-party websites you visit. Your interactions with third-party websites are governed solely by their respective terms and policies.

9. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal data. Our Privacy Policy is available at our Privacy Policy page.

By using this website and providing personal information through contact forms or other interactions, you consent to the collection and use of your data as described in our Privacy Policy. We process personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable Dutch and European Union data protection laws.

10. Governing Law and Jurisdiction

These Terms of Use shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.

Any disputes arising out of or in connection with these Terms, including disputes regarding their validity, interpretation, performance, or termination, shall be submitted to the exclusive jurisdiction of the competent courts in The Hague, Netherlands.

If you are a consumer residing in the European Union, you may also have the right to submit a dispute to the Online Dispute Resolution platform provided by the European Commission at https://ec.europa.eu/consumers/odr. However, we are not obligated to participate in alternative dispute resolution procedures before a consumer arbitration body.

11. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms of Use or your use of the website, the parties agree to first attempt to resolve the matter through informal negotiation. You agree to contact us at [email protected] and provide a clear written description of the dispute, along with your contact information and the specific relief sought.

We will make reasonable efforts to resolve the dispute within thirty (30) calendar days from the date we receive your written notification. During this informal resolution period, both parties agree to refrain from initiating formal legal proceedings.

If the dispute cannot be resolved through informal negotiation within the thirty-day period, either party may pursue resolution through the competent courts in The Hague, Netherlands, as specified in Section 10 of these Terms.

12. Termination

We reserve the right to suspend, restrict, or terminate your access to the website and our services at any time, without prior notice and without liability, for any reason, including but not limited to:

• Violation of any provision of these Terms of Use
• Conduct that we reasonably believe is harmful to other users, the Academy, or third parties
• Suspected fraudulent, abusive, or illegal activity
• Non-payment for any services, where applicable
• Requests from law enforcement or other government agencies

Upon termination, your right to use the website and access educational materials will cease immediately. Any provisions of these Terms that by their nature should survive termination shall remain in effect, including but not limited to intellectual property provisions, disclaimers, limitation of liability, and indemnification.

You may discontinue your use of the website at any time. If you wish to request deletion of any personal data we hold about you, please refer to our Privacy Policy for instructions on exercising your data rights.

13. Changes to Terms

Microsoft Skills Academy Canada B.V. reserves the right to modify, update, or replace these Terms of Use at any time. When we make material changes to these Terms, we will:

• Update the "Last Updated" date at the top of this page
• Post a notice on the homepage of our website at least fourteen (14) days before the changes take effect
• Where practicable, notify registered users via email of significant changes

It is your responsibility to review these Terms periodically. Your continued use of the website after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the website.

We recommend bookmarking this page and checking it regularly for updates. Previous versions of these Terms may be available upon request by contacting us at the email address provided below.

14. Educational Purpose Disclaimer

All courses, workshops, educational resources, and learning materials offered by Microsoft Skills Academy Canada B.V. are provided exclusively for educational and professional development purposes.

Invited specialists, experts in relevant subject areas, and specialists in workplace productivity participate solely as educational contributors. Their involvement does not constitute an endorsement, partnership, or professional advisory relationship.

Participants remain fully responsible for their own decisions and application of educational content. The Academy does not provide career counseling, financial advice, or professional certification. Any application of skills learned through our programs is undertaken at the participant's own discretion and risk.

15. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent as closely as possible.

16. Entire Agreement

These Terms of Use, together with the Privacy Policy and any other legal notices or policies published on this website, constitute the entire agreement between you and Microsoft Skills Academy Canada B.V. regarding the use of this website and supersede all prior agreements, representations, and understandings, whether written or oral.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us using the information below: